Program Planner DOCS & HELP

Status: Cancelled & Replacement

Illness, travel trouble, program changes: a cancelled session is not deleted but marked. Nobody ends up puzzled in front of an empty hall – a visibly cancelled session answers the question by itself.

A cancelled workshop in the calendar: “Cancelled” badge, “[CANCELLED]” before the title, muted colors.

Three ways to cancel

WhereControlWhen it makes sense
Edit screenSwitch “Event is cancelled” in the “Event data” boxWhen you are editing the session anyway, e.g. to add a note to the description.
Quick Edit“Cancelled” checkbox in All Events → Quick EditFor a fast cancellation straight from the list.
Master Editor“Cancelled” column or bulk action “Set Cancelled (Yes/No)”When several sessions are affected – e.g. all appearances of a person who fell ill.

Undoing works the same way: switch off, and the session appears as normal again.

What your guests see

  • Calendar, list and compact card: “Cancelled” badge, “[CANCELLED]” before the title, red marking.
  • Timetable: The card stays in the grid – guests understand the gap and don’t search in vain.
  • Live ticker: The session stays in its row with the red badge.
  • Dashboard: The “Cancelled events” card shows all cancellations at a glance.

Replacement program on the room monitor

Create a new session for the free slot in the same room. The add-on’s room monitor then orders things like this:

Left: Hall B with the replacement shown large and the cancellation as an info row below; right: the Studio without a replacement – there the cancellation itself is shown in the main area.
  1. 1
    Replacement before cancellation

    If a cancelled session and its replacement run at the same time, the replacement is shown with “LIVE” in the main area.

  2. 2
    The cancellation stays visible

    It moves to the top of the list as a grey row with a red “Cancelled:” and disappears by itself when its time is over.

  3. 3
    Without replacement

    If there is nothing else, the cancelled session is shown in the main area – with a red “Cancelled” instead of “LIVE”.

  4. 4
    Switch without reloading

    If the replacement only starts while the display is running, the monitor switches by itself on the full minute – even offline.

More under The room monitor.

Changing the label

Change the word “Cancelled” under Settings → Text & Labels in the “Status & Messages” group (field “Cancelled”), e.g. to “Dropped”. It then applies to all views and all screens.

For developers

The status is stored in the meta field _event_cancelled (1 = cancelled). The public REST API returns it in the status field (scheduled or cancelled); partner apps can query cancellations directly with /events?status=cancelled.